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Products
>
Mice
>
EasyClick Wireless Mouse
EasyClick Wireless Mouse
Item number: 16536
Frequently Asked Questions
Installation and configuration
How do I install my product?
Follow the steps in the manual included with your product.
Alternatively, go to the
download manuals
section.
Where can I get software/drivers for my Trust product?
This product doesn't need any software/drivers to function.
Just connect and the product should work.
I get an error during installation.
To solve errors like:
"Unrecognized USB device"
"Device driver software was not successfully installed"
"Can not find driver"
Please follow the
installation trouble shooting guide
.
Will this product work with my computer or laptop?
Check the
system requirements
for this.
Usage
How do I change my mouse arrow/cursor speed?
Follow the steps in the
mouse settings page
How do I configure my mouse buttons for left/right handed usage?
Follow the steps in the
mouse settings page
Is it required to turn off the product to save power?
This product has advanced power saving features.
Turning off the product or removing the batteries is not required, but
optional
.
Solving problems
The mouse arrow shakes, moves strangely or does not move at all.
Try using the mouse on a different surface or use a mousepad. (like the
Trust Bigfoot Gel mousepad
)
Clean the sensor on the bottom of the mouse with a dry cloth.
Improve wireless performance. See
wireless troubleshooting page
How can I request a replacement part?
Go to the
spare parts request page
and fill in your details.
My Trust product is not working.
Replace the batteries.
If still not working, follow the steps in the
trouble shooting guide
.
Support
Contact the helpdesk
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